The file that you are attempting to open may require a file converter that is not installed on your computer. If a custom application has opened the file, it may have opened the file using an incorrect method.
Another user may have the file open, or another application that has a link to the file may have placed an exclusive lock on the file, preventing Word from opening the file. There may be a read lock on the file that you are attempting to open. It may be possible to shut down the offending program by using the Task Manager, but it is not recommended since it may further destabilize the system. The best method to recover memory that has been consumed by a memory leak is to restart the computer. It is also possible for a program to have a memory leak that is using up large quantities of memory. It is possible that you have run out of system resources (disk space or RAM), or that another program on your system has consumed all the available memory. In this case, contact the owner of the drive or folder and request permissions to access the file. It is also possible that you do not have permissions to open anything within the drive or folder that contains the file. However, headers, footers, footnotes, endnotes, and field text are retained as simple text.įile permissions may be set so that you cannot access the file (read denied). Graphics, fields, drawing objects, and so on, are not converted. Document formatting is lost, along with anything that is not formatted as text. The Recover Text converter has its limitations. It appears in the drop-down list as: Recover Text from Any File (*.*). The Recover Text converter is available from the Open dialog box and appears in the Files of type drop down list. If the file can be recovered, it will open and appear in the document work area. Instead of clicking the Open button at the bottom right of the dialog box, click the down arrow to the right of the button and select Open and Repair from the menu. To open and attempt a repair, click the File tab, click Open, and then navigate to the damaged file and click it once. The Open and Repair feature is available from the Open dialog box. NOTE: If you have opened a file that is attached to an e-mail message, it is recommended that you save the file to a local hard disk first before attempting to recover or repair the file. Use either the Recover Text converter or the Open and Repair feature.
This error message can appear for several reasons. I followed your suggestion but when it asks what to use to open the doc it gives two choice, Word and Other.
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